Never Asked Questions (NAQs)

Q1. How do you make this

A1. We make most of our products with our hands. So, no two are alike. But they're a set, much like families.

Q2. Who makes this?

A2. Machines are not our artists. Local artists who’ve worked with us for generations are.

Q3. It looks lovely, but my house help can be quite reckless.

A3. Don't worry. Every piece can be washed by the toughest, roughest hands out there. It's a match made in the sink.

Q4. What if it it slips?

A4. While our products are household proof, we’re afraid it isn’t gravity-proof yet.

Q5. What about breakage?

A5. If you receive a damaged product, let us know within 48 hrs of receiving the product and we’ll get it replaced as soon as possible. And while using it, it’ll survive everything except slippery hands.

Q6. How can I clean your metallic products?

A6. Metal doesn’t like being left unwashed for longer. Give it a bath immediately after use and wipe it dry with a cloth.

Q7. How serious are you about sustainability?

A7. We send our delicate products without bubble-wrapping them. That's how serious.

Q8. How long does it take to ship things?

A8. Well, that completely depends where you stay. But we try and do it as fast as possible.

Q9. When do you recommend I use your products?

A9. Every day. Why should occasions have all the fun?

Q10. Isn't terracotta delicate?

A10. Come to think of it, it's only as delicate as we are clumsy. And just in case you drop it, it's so sustainable, it'll come back to you in another form soon.

Q11. Doesn't terracotta catch fungus?

A11. It can, on wet monsoon days. But you need to wash it every day. If you give it some sunshine, even better. Please follow care instructions given with the product before its debut.

Q12. Can I put the terracotta utensils directly on the flame for cooking?

A12. Terracotta gets along with flame, but only from a distance. A wire frame stove works well. It also goes well with the microwave and oven.

Q13. How can I wash the terracotta curd setter?

A13. Just give them a rinse with a mild detergent or baking soda. Please follow care instructions given with the product before its debut.